One of the risks of being your own boss is not answering some fundamental questions:
- Who are your customers?
- Are they companies?
- If so, what:
- industry,
- size,
- location?
- If so, what:
- Are they individuals? If so, what gender, what age, what type of issues?
You should be able to clearly identify them in one or two sentences.
Exercise:
"Describe who your Customers are"
Know who & what you are dealing with
Most businesses fail due to a failure to clearly understand:
Ineffective sales and marketing
Sadly, setting yourself up in business, getting a website and getting some business cards is not enough to get potential clients beating a path to your door.
The 30 Second Elevator Pitch
Imagine you have someone’s attention for 30 seconds (like going up in a lift with them) and you have this opportunity to tell them about you and your business.
Maybe they may be a potential new client, or at the very least they are someone who knows someone who may be a new client.
Consider how you would use those 30 seconds using these four headings:
- Your Name and your role in the business.
- Your Business (a name or a few words that tell them what your business does)
- Your service/product (what specifically do you do/sell that they may be interested in)
- Your added value (what makes you stand out, what would they value that you can offer)
An Example of the 30 Second ‘Elevator pitch’:
‘Hello, my name is John Davies and I own a business call Quantum Services, which is a startup IT consultancy in the North town area. We specialise in (service A and B) with a great track record in delivering bespoke small business solutions to a broad range of sectors. In fact, we have recently delivered a (insert short example job) and the Managing Director estimated that this saved (will save) them £60k in the financial year in increased workforce capacity’. We are really please with we did such a great job.
Activity:
"Write your own 30 second elevator pitch"